employees were knowledgeable, sales and management personable, absolutely no pressure (most important), responsive, on time, new car perfectly detailed, filled with gas and ready to go, explaining of all car parts, excellent

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Truly 5 star! I was in a hurry as I had to go and pick up my dogs remains so I requested no video of my car and it was honored.Chris went above and beyond by replacing a key battery! In the 9 years of coming for service no one else cared! Chris is the Nordstrom service in the automotive industry!

The team was awesome!

Great service and attention to detail. Our service advisor met us as soon as we pulled in the bay with a smile and sense of purpose. Bravo!

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My contact with this dealership was long distance via phone and email. If all McDonald VW employees are like Steve Guillet then count me as a repeat and loyal customer. Steve was absolutely amazing. Steve was coordinating between my grandson (vehicle operator) and me. Steve explained everything that needed to be done to both my grandson (CO) and me (MA) in complete and easy to understand details. So, customer service-wise Steve and this dealership’s service department get a “high 5” 5 stars. Quality and reliability of work performed, I will have to follow up with as it’s only been a ...

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The team members I dealt with were amazing with the communication through out the process.

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Karson was great to work with. Had flexibility to look and inspect the vehicle while also not being pushy. Excellent experience!

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Dalton was honest and real! He's new and already incredibly knowledgeable! There's no intimidation or games going on that I could spot either. Recommend! Talk to Dalton.

The staff here are very nice and they go above and beyond to take care of their customers. Casey was my service advisor there and she kept me up to date the during the entire process. Our vehicle was there for multiple days so Casey even set us up with a rental and all! We did not expect this! I will definitely be using them again in the future! Thank y’all for such an easy and seamless service experience!

Karsen was and is a very personable car salesman. We enjoyed our interaction from initial inquiry, to test driving and completing the purchase to our new 2021 Volkswagen ID 4. Thank you for a great and friendly experience, Karsen!

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Stephen and crew…. Outstanding. They really take care of this old guy. Stephen actually was instrumental in selling us the car.

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All the folks I have interacted with are super kind, thoughtful and willing to help.

Working with Ryan and Reid was a pleasure. I came in to test drive a Subaru WRX and I ended up purchasing it. Ryan was very helpful in the buying process. He let me know everything upfront and made me feel confident in my purchase. I didn't feel pressured or forced to do anything. Ryan was very personable, knowledgeable, and easy to work with. Reid helped me with my financing and the process was frictionless, to say the least. There was no bs and I felt like I could ask any question and it would be answered confidently. Overall, ...

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Excellent experience with the service department diagnosing my vehicle's issue, and quickly performing the repair after parts were delivered. My Beetle was returned clear and ready to go.

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On time, kept me informed, Fair and honest work! Good follow up, 'll be back.

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Everyone was very nice, super helpful and knowledgeable. Ryan, was great to work with and I appreciate his patience. This is a great dealership!

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We came in to test drive an ID4 and worked with Ryan. He is the most knowledgeable salesperson we've encountered on our research and now purchase of an EV. He answered every question, offered assistance, worked with us, and helped us get an incredible car! Financing was just as smooth with Reid. Very professional operation and we could not be happier!

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My sister and I worked with Blend today and he was amazing! He wasn’t just trying to sell us a car but got to know us too, after many terrible experiences as a woman at car dealerships, Blend restored my faith in the business!!

Great place to get service on vehicle. Steven was a great advisor and kept us informed on progress.

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Service advisor is awesome Surprised me with a rental and always looks out for my best interest.

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McDonald Volkswagen has one of the nicest service departments I have had the pleasure to work with. They are very communitive and don't seem to try and oversell you. I appriciate how they send you videos and seems to get things done quickly.

I was looking to buy a car and looked at about 20 cars online ..while I was looking online I saw that McDonald VW had a Jetta the year and price I was interested in ..So I emailed them … Zachary O'Connor quickly contacted me about the car he said the car wasn’t available but they had a few others I might b into….I told Zachary the type of car I was looking for and budget and he quickly showed me exactly what I was looking for … we started the paperwork which was actually a quick and painless process… ...

McDonald VW is always an exceptional experience when getting my Tiguan serviced. Great people, great work and excellent results!

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Not sure what happened, but this new staff is amazing!! First, I received two calls to confirm my appt. I was able to discuss my appt and expectations. I even received an email. The concern was genuine. When I pulled up, I wasn't asked why are you here? But, hey we have been expecting you. My car door was opened, not necessary, but hey, it made me feel like a princess. It was a lovely visit and Christopher Murillo went over and beyond. He was EXCEPTIONAL. Best service I've ever received. :)

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This was the first time I have had my car serviced and it was a very good experience from the time I walked in the door until I checked out! I had received a recall, for an update, the day before I came in and I asked if they could do that as well, so I wouldn't have to make another trip, and they said no problem! I live in Castle Rock. Anyway, thank you!

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Gerimie and the service team were easy to work with and completed the recall quickly and accommodated a look into a concern area I had. I am very pleased with the results.

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