Amazing. very honest, nice, and respectful! helped me get my boyfriends got fixed fast and well !

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They are great! Took care of my Touareg like it was their own. Huge upgrade over the last dealer I was taking the car too.

Karson was great! I had gone into look at one car was very specific about the deal I wanted which he came back with. Then I threw a wrinkle into the whole thing and instead of getting angry we worked through it and both parties got what they wanted. It was probably one of my first car buying interactions that I came back with and didn’t have any remorse. It was great experience.

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Everything is always great at McDonald VW. Joseph, my service advisor was great. Helped me and was courteous and professional. I had also texted him a few days later about getting a VW Credit Card and he responded back to me immediately. My VW credit card is on the way. Joseph also helped me with quoting new tires for my Tiguan and I will be purchasing them when I get my new VW credit card. Thank you Joseph for all your help.

Chris, Anthony, and Gerimie were all three such a great help while getting my car fixed. Great communication, quick to complete the approved fixes, thorough with assessment, and patient with my questions. Overall a wonderful experience.

Joseph provided great service and help to me. He was very patient with me on the phone. I just moved here from Texas so finding a new Volkswagon service and dealership can be tricky. The facility is close to where I live so convenient. Thank you!

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Prompt and helpful.

The appointment was very informative. The process was easy and everything was explained clearly.

They were able to get me in and out of the shop quickly and did a good job with the maintenance.

McDonald Volkswagen was a pleasant easy experience. I knew the car I wanted and Scott made it a breeze for me! It was a very simple trade in and I was driving my new car within a few hours!

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Steven was thorough, patient, kind, and incredibly accommodating. He took extra time making sure I understood (in simple language I could follow) exactly what service he recommended and why. With total confidence, I took his guidance and scheduled some additional service for my car. Above all, Steven was kind and personable - a rockstar "people person." McDonald is lucky to have him on board, and I will always keep his card handy for servicing our family's VW Tiguan and VW Atlas.

Stephen in service was more than helpful. He was super personable and easy to work with. He even had a great mustache! He assured me that my brakes would be covered under warranty, which they were, and assured me that I'd have my car back within just a few hours, which I did. He even provided me with a Lyft credit to get me back to my car when it was all said and done. Great experience overall.

I found this service center to be very knowledgeable, very courteous, and their pricing to be fair,

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Karson was so helpful and patient. He put no pressure to purchase, gave me information to help me decide which car would work best. Very kind and didn’t mind repeating answers to my questions

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Good job

Great service, great follow up, great suggestions to deal with electrical gremlins.

Friendly and fast scheduled service. Service performed was well explained. Coffee offered was also good.

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Gerimie was very detailed, polite and articulate in his communications with us. He didn’t over or under promise anything. I felt very comfortable working with Gerimie. Seeing videos from the mechanic was interesting.

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They are always so helpful when I’m over there and so nice and always willing to help with anything and I would never go anywhere else other then McDonalds Volkswagen

My service advisor Chris was extremely friendly, informative, and got my car worked on immediately when I came in to sort out a situation that delayed work on my car. He's the big bearded guy with glasses in the Services trailer, I strongly recommend making a beeline for his desk next time you drop your car off at McDonald.