Whether you are behind the wheel of the all-electric Volkswagen ID.4 or you drive the Volkswagen Jetta, service will prove important over the lifetime of your vehicle. Further, providing maintenance when needed will do wonders as you look to get the most out of your car in the immediate term and in the long run.
Fortunately, here at McDonald Volkswagen, we are positioned well to help Littleton, Parker, and Castle Rock, CO, area drivers with their service needs.
Read on to learn more about our Volkswagen service center!
For towing assistance, contact VW Roadside Assistance at 800-411-6688 for vehicles under 3 years since purchase date or 36,000 miles; or for vehicles outside of basic warranty coverage call Reed Towing at 720-296-2888
Our service facility would be nothing without our trained technicians there to care for your vehicle. Over the years, we’ve worked hard to staff a team of expert automotive professionals. Each of our technicians comes to us having gone through extensive training, well-versed on the ins and outs of automotive repair.
Our service team is here to help you throughout your ownership of your Volkswagen. Whether it’s come time to schedule a service appointment or you are just looking for advice as you look to add an accessory to your vehicle, we’ll be here to help.
When your vehicle enters our facility, our team will have access to tons of state-of-the-art equipment. From vehicle lifts to compressors, and everything in between, our team will have all the tools needed to handle your maintenance or repair efficiently and effectively.
For repairs that require replacement parts, it is also important to note that we have access to a catalog of genuine OEM components. OEM stands for “Original Equipment Manufacturer,” meaning the parts come directly from Volkswagen. For issues that require replacement parts, the use of OEM parts signals the best possible repair, as the components have been designed to fit your vehicle like a glove.
So, with our team, facility, and component catalog – what services can we complete for you? Well, in short, just about all of them.
Of course, we are equipped to provide you with more minor maintenance. Oil changes, tire rotations, wind shield wiper blade replacement, and other similar services fall into this category. With these types of services, we can move through them quickly, you can even wait with your vehicle while we do.
On the other hand, though, we can also provide your vehicle with more extensive repairs. For example, if your Volkswagen Atlas needs transmission repair, we’ll be able to step in and assist. So, really, for whatever reason you are seeking out service, you can feel confident tapping our team to complete the job.
Hopefully if you are searching for a Volkswagen service center either now or in the future, you will turn to our team here at McDonald Volkswagen. With our experienced service staff and state-of-the-art facility, we are confident that we can provide your VW with the TLC it needs near Littleton, Parker, and Castle Rock, Colorado.
Have questions? Contact us today!
The dealership is gorgeous and you can tell they genuinely care about their customers, taking care of them, and their experience!
Was looking for a used Jeep Wrangler. After spending a nearly 6 hours at a competitor down the street only to leave frustrated, I stopped here to check out a used Jeep that I saw online. The car I wanted to look at happened to be at a sister dealership in Greeley. I thought I was out of luck, but James went to work. He arranged the car to be delivered to McDonald VW within a couple of hours. He answered my questions, accompanied me on a test drive, and then stayed late on a Saturday to help complete the transaction. ...
The staff are very kind and attentive, and I am delighted with their service! Thank you.
THANK YOU to Tony and all the guys. Knowing my daughter and grandson are driving safe.
THANK YOU Tony and all the guys at Mcdonald VW. You all did it again providing my daughter and grandson with a safe vehicle. We are so blessed to have found a dealership that cares and works as hard as you all do. Two perfect vehicles for our family.
Miles hooked it up! Miles provided an outstanding car-buying experience that shattered my expectations. His transparent, no-pressure approach, coupled with his adept handling of financing challenges, made the process smooth and stress-free. When I ran into some hiccups with the financing I had come prepared with, Miles was able to find a way to work with me and my budget to get me out of the door with my brand new(-ish) whip. Miles exemplifies a blend of professionalism and cool demeanor, making him a valuable asset to the dealership. His exceptional skills and customer-centric approach are truly impressive and ...
We were delighted with the overall experience we had in acquiring our new ID.4 through the VW leasing program at McDonald Volkswagen. In particular, Chris Tovrea was incredibly helpful in stepping us through the process of test driving the vehicle, explaining the technicalities of the car and then helping us through the lease application process. I highly recommend you visit the beautiful new showroom on south Broadway.
Chris was knowledgeable and friendly, and best of all, he listened well to what I needed regarding information during the process of deciding to buy a car with you. He helped me navigate all the details easily and with excellent communication.
Great experience with Chris and Sam!
Thank you to all the team It’s was a great experience, it was quick compared to another places, they were very helpful and very professional to us Thank you for everything
The Service was exceptional. Everyone was helpful and knowledgeable. My concerns about the car were taken care of. I will be back!
Our Salesperson Tanner, did an amazing job of helping us and taking care of us every step of the way. Even with a rambunctious 2 year old in tow. Their flexibility to ensure we got our vehicle and thoroughness in its inspection and car before hand off was fantastic. I am incredibly pleased with my purchase and though rare in the car buying world I feel like I also managed a great deal!
My car purchase was so fast and easy. Hamid was fantastic. He kept us in formed while we were waiting for the financing to be completed. I would recommend Hamid and Mcdonald Volkswagen to anyone in the market.
Awesome experience. My husband and I looked at practically every mid size SUV Known to man. Of all the dealerships we visited and all the sales personell we met (including two other far substandard VW dealerships), McDonalds VW ranked #1! The most respectful and helpful sales personell! Tanner and Atticus were both polished, kind, patient, and highly intelligent in their sales positions. I had come to accept that I would have to settle for a VW package that wasn’t quite what I wanted, but Tanner saved the day and delivered (within 24 hours) with my dream car!! Cory (finance manager) worked ...
I got in and out of there quickly. clear communication. Service techs were professional and helpful.
Everyone was amazingly friendly and very helpful! Would give more stars if possible!
McDonald is first rate. Pricing beat all the competition, too. Such a good experience!
Chris was very helpful and very informative. Always picked up my calls and explained everything very thoroughly!
Work with Zach O’Connor for your next EV purchase or lease! A personable and easy going salesman who will make the process informative without any pushy sales tactics!
Very professional and courteous. The sales management is willing to work with you to earn your business.
Recently bought a car with James. Awesome person to work with. He made the whole process easy and was upfront with everything. Would recommend James to family and friends, and will definitely hit him up for car buying in the future. Thank you James!
Y’all were great! Thanks! Everything was fast, great communication and kind! There could be free snack in the waiting room lol
Everything from pick up to drop off was super easy. Everything was done in a timely manner and their communication with me throughout the process was excellent.
Kim was honest and honored her word. She was nice and the process was fast.
Our service rep was Daniel. He was very personable and seemed truly intent on helping us. We received text messages, updating us on progress and recommended services. It was a great service experience
Everyone that I have worked with is efficient, pleasant, keeps things moving so there isn't any unnecessary waiting, and the building is comfortable now.
Thanks for the great service every time!!
Stephen was a phenomenal advisor who helped me along every step of the way. He is super kind & courteous! Give that man some commiss! Thanks for everyone’s help.
Thanks for all you do
I highly recommend Rick Thillemann to help you have a great VW purchase experience. Tell Rick I sent you 🙂
Always great with communication! A clean environment and they were able to complete my car’s service within the same day.
Great service. They accommodated my special needs very promptly. I would recommend them to anyone.
Brought my Atlas in due to some stereo issues. Worked with Chris O. He was knowledgeable, communicative, and thorough. Resolved my issue in a timely manner.
Chris was very helpful.
Love the new remodel. Doug made the best customer experience yet! I was in and out in no time.
Took my passat in for some maintenance. The team walked me through all of the items and helped me make the best decisions for the long-term life of my car. The technician put in some serious time and made me feel like he really cared about my car. Great service!
Sam, Kim, and the rest of the team at MCD VW were wonderful to work with. We initially wanted 1 vehicle and ended up leaving with 2. Highly recommend this team.
Bluetooth not working in my 202 Atlas purchase. MacDonald service replaced the Carnet module no problem.
Hamid was my sales person. He was very pleasant, knowledgeable and super honest. If he didn’t know the answer he would tell us, then find out. The whole experience was not stressful and I felt very taken care of. Everyone who works there looks super sharp and professional and they treat you the same!
Great service. Starting with my first contact Chris Tovrea and the GSM Enrico, everyone put their great effort to get this nice deal!! I love the Vehicle!!
Great attitude as a professional and helpful gentleman.
Great folks to deal with. Easy transaction and they have been very helpful following up and answering our questions.
Just to be clear, the overall treatment I've received from the dealership and its service department over the last 9 years (2 new vehicles) has always been good. However, I've just brought my 2018 VW Tiguan home after a complete engine/turbo replacement (covered under warranty). The parts came in quickly and I was informed of the progress. What was sort of disconcerting was that after asking, I was never given an explanation for why I needed a new engine (at 43k miles) and what warranties I was afforded for the new engine and parts.
Daniel is the MAN! from the moment i arrived, Daniel kept me informed of what was going on and answered all my questions. i will be using McDonald for all my Taos service.
My family has purchased two new cars from this dealership and the experience has been great for both. In addition experience with the service department was very pleasant as well.
My car had broken down over the weekend while visiting friends. They were very helpful and they were able to get my car in and treated the same day in this emergency situation.
Efficient service. Clearly communicated the services to be provided. No surpises, and completed in reasonable amount of time.
Doug and Team did an excellent job with service on my vehicle. They met my requests and expectations, and had a lower cost than expected in the beginning estimate. They went above and beyond with test driving and cleaning the underneath of the vehicle. Thank you Eric and the team for making this happen.
Doug was an absolute pleasure to work with through the entire process. He was able to help me make use of my CPO Warranty and get my car driving the way it should be! Consistent and accurate follow ups regarding any changes or updates to my vehicle status. I will be returning to work with Doug again.
Quick turnaround time. Appointment times were available and not weeks out for general maintenance. Thanks
Chris was so helpful and answered all of my questions and concerns about my car! This was my first time at McDonald, since I usually go to Emich, but was unable to get an appointment, however, Chris got me in right away and the experience was far better than I’ve ever experienced at Emich, so I will definitely be coming back!
We had an amazing experience purchasing our 2024 ID4 Pro at McDonald VW. Rick, Jason and Sam took excellent care of us, and all of the staff we encountered were all friendly and helpful. Rod the director clearly has built an amazing team at McDonald. Rick and Jason did the work to ensure we got the deal we needed to make this purchase make sense to us and helped to get us into the car we really wanted as opposed to a car we would have to settle for. Rick was responsive and helpful all week to my questions and thoughts ...
My experience at McDonald Volkswagen Service was by far the best experience I have ever had at any dealership or service station.
We had a FANTASTIC experience at McDonald Volkswagen working with James Gabrielson. He went above and beyond to find the EXACT VW Atlas model we wanted - including researching what wasn't even on their lot yet! He found the car... We got the car... If you're in the market for a VW (of any kind), reach out to James at McDonald VW. You will not be disappointed!
Very positive visit over at VW McDonalds dealership. Great friendly professional service with our service advisor Stephen Guillet.
Very helpful. Allowed us the time we needed to make the correct decision for us. Worked with us on every aspect of purchasing our ID4. Would recommend visiting McDonald VW as it was a really enjoyable experience.
Chris did a great job of helping me navigate some maintenance on my tiguan. Would def recommend.
Chris was really helpful and answered all my questions before and after the service was provided to my vehicle.
No complaints. Doug was excellent from the moment I dropped off my car until it was picked up.
My service advisor Chris O'Hearn was awesome!
Communication and overall process of buying the car was great, both Julia and Enrico went out of their way to answer all of my questions and put a deal together that worked for all parties.
From sales rep to sales manager to GM to finance. What a seamless transition. Extremely kind and helpful. This is the way a customer experience should be .
We just purchased a car from James Gabrielson at McDonald Volkswagen. It was the best car purchase experience we’ve ever had. We had no idea that buying a car could be so quick and smooth. James and the team at McDonald VW made the process seamless. We highly recommend McDonald VW and will be back when we’re ready for another car.
Great service, as always. My appointment for the repair of a tire leaking air was made immediately. Since my schedule could not accommodate the 7:00 AM appointment the next day, the dealership had me bring the car in the afternoon before and informed me that the vehicle would be ready by noontime that day. When I arrived at noon, the car was ready to go and the paper work was ready. Overall, Stephen has been my service advisor for several years, and the service has always been excellent. I give him a full 5 Stars for this service as well as all ...
Daniel was very professional and courteous. The waiting area was nice and they have a small deli. They also have fresh coffee and drinks for free.
Sevan sold us a 2023 ID.4 AWD xxxxxxPlus. Was extremally helpful and allowed us the time we needed to make the correct decision. Everyone worked diligently to make sure we were taken care of and has answered all our questions after the sale. Several people were always checking in to make sure we were taken care of. We had a really great experience. Would recommend to anyone for their next purchase.
When I submitted an email saying I was interested in a used car at McDonald Volkswagen, Chris T. sent me an email with a personalized video that put such a big smile on my face! 😄 He made our car buying experience low stress and low pressure. Chris went above and beyond. Overall, a great experience.
Julia sold me a 2024 Tiguan. Always answered my questions and was very attentive to my needs. I had a great experience purchasing a car from Mcdonald!
I worked with Zach O'Connor along with Jason and Ryan, my experience was very pleasant and every one was very professional. They treated us wonderfully. I will definitely do business with McDonald Automotive VW in the future.
All of the Staff is outstanding. Hook up with Hamid!!! He will treat you right and get you the right car. Thank Hamid, I love my Atlas! It is truly a beautiful, luxurious automobile.
I took my Jetta to the service cause the engine light showed up.Doug helped me and was amazing, so kind and helpful. They did an amazing job and fast. The best service in Denver.
Great customer service and I really appreciated all the updates and all the honesty. There was a lot of attention to detail and my loaner car was brand new.
Sevan was a dream to work with. I was on the fence between buying my lease or getting a new one. He made it an easy decision by taking away the hassle and giving me payment quotes over the phone. It made coming into the dealership easy and relaxing. I decided on another lease (my 3rd with McDonald) and this time was easier than the pleasant experiences in the past. Their team flows perfectly and they had me in and out in my dream car without hassle. I will only shop here for my car needs. Do not hesitate to ...
Stephen is hands down the best service advisor at McDonald Volkswagen!
Doug is great. He made everything easy, and was very responsive to my questions.
I took my vehicle for maintenance, awesome service. Dough was very helpful, informative and friendly. He communicated all the time and updated me through all the process so I always knew was going on with my car.
Very help and explained everything to me. My car was finished on time and as promised. Thanks
Stephen kept me up to date on the progress of my car the entire time I was there.
Stephen was very efficient when he checked in my car for preventive maintenance. He was knowledgeable about the servicing of my car and answered all my questions.
Friendly, helpful, fount out problem in my car quickly.
Generally, I have always been thoroughly satisfied with the customer experience delivered by the McDonald Volkswagen service team. Stephen has handled most of my scheduled maintenance requests, and he is a true asset to the organization. I'm always able to get my car in at or before 7:00 am, and they've almost always had their assessment of the necessary repairs in my hands within 2 hours or less. Nobody loves the expense of having an older car maintenanced --mine is 10 years old -- but my history at McDonald has been better than any other.
Daniel (in service) in a rockstar, he went above and beyond in serving my car and I was elated to hear that they managed to resolve an issue with my car I had be dealing with for a while. If you’re hesitating to take your older VW in, don’t hesitate, you’ll be treated like you just bought a brand new car and while the hourly rate may be higher than typical shops… they just know what they’re doing and know their way around VWs in a way most of the big box stores don’t. Will ...
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