The team was very professional and yet also exceptionally friendly. Went for service, amenities we're plentiful. No one tried to make a sale while I was waiting. WiFi was fast enough to do some limited work. Service rep was Horace, who made it a very good experience.
Appreciate that they cleaned the Jetta's car seats while in for service.
Really enjoyed my experience in Macdonald Volkswagen. Logan was amazing and the finance guy was very friendly and I would definitely recommend this dealership to any family and friends
Had a long road trip across the midwest and my 14' Jetta TDI having a check engine light on when passed by Denver. So, I took the car to this dealership. They are very friendly and professional. Not only figured out the issue, also told me it's covered by the extended warranty. Finally, I decided to drive back to home first (800 miles away) and fix in my local dealer since I cannot wait in Denver for a few days (waiting for the fix). When I just arrived home and send the car to local dealer. Dealer in my hometown told me $900 to fix it and not covered by the extended warranty even I showed them the paper work (thanks to McDonald VW printed out for me as a record). I called VW US service department, hopefully they can correct the thing. Again, I really appreciate this dealership's honesty and expertise to let me know the true thing about the warranty which I had no idea before.
I appreciate the service Brad provided. I had a laundry list of repairs and concerns. All my questions were answered and every concern was taken care of.
Austin took good care of me this visit and I was pleased with the service work and care McDonald gave me.
Happy with new Tiguan. David Lax took care of us great, answered all questions. Good experience. Would recommend to all friends. Great size for us in the Tiguan. Wanted something smaller than our Pilot, but still with great space. Hope to enjoy the mileage.
Horace was fantastic - knowledgeable, helpful, efficient. Explained everything before and after the service. Highly recommended him! Also, the video summary of the service is great.