Brad was wonderful and kept me informed!! He's knowledgeable & easy to talk to. But..... I'm not happy with where things were left! When I brought my beetle in my back up camera worked for only 5 seconds. When I got my car back, it doesn't work at all!!! Since it's a safety feature, I think it needs to be fixed or replaced by you.
Logan did a phenomenal job helping me figure out my next car! Something I expected to be very stressful ended up being just the opposite!
My experience with McDonald VW was exceptional. Staff were extremely friendly and professional and informed me of work that needed to be completed on my car including a busted fuse, daytime running light, and recommended my rear brake pads and rotors be replaced. They also sent me a video explaining these issues along with a quote via email. They also arranged a shuttle for me to be dropped off at my house. When I picked up my car, it had been cleaned! My Jetta looked great and everything was fixed! Would definitely go back.
McDonald VW always goes above and beyond!
Service was great, price not so much...
We worked with David Lax on this purchase. It was an end of a Saturday purchase and they worked hard to get through our paper work and on the road.
Doug was so courteous and professional. He walked me through the whole service process when I came in. Then was emailed a video of my inspection. That was awesome. My husband is actually working excited about his upcoming oil change. And can’t wait to get a new vehicle when our lease expires in August.
Brad is a super star! Thank you