Used Car Dealer Highlands Ranch, CO

We recently moved from Tennessee and had to take our Volkswagen in for service. The folks at McDonald Volkswagen were amazing and far superior to any of the dealerships we encountered in Tennessee. They were very thorough with their overview of our vehicle and provided excellent recommendations as far as how certain issues should be addressed. We would highly recommend them and will certainly be back!

Thanks for my first service appointment with McDonald VW. Yous and Daniel were both great and answered all my questions. It was my first oil change and they had my car washed as well. They also took care of an infotainment update recall. So thanks for the great service.

Spencer & Spencer were absolutely fantastic to work with! We purchased our first Atlas from McDonald/Spencer and had such a great experience that we didn’t hesitate to return when we were ready for another vehicle. We spotted an ID.4 online that caught our eye and emailed Spencer on a Sunday evening. By Monday morning, he had responded, and after a few quick conversations, we were driving off the lot with our new ID.4 that very afternoon. Spencer was incredibly knowledgeable about the vehicle and made the entire process seamless. We also met with the other Spencer, who was ... Read More

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Facebook - Aug 19, 2025

Spencer & Spencer were absolutely fantastic to work with! We purchased our first Atlas from McDonald/Spencer and had such a great experience that we didn’t hesitate to return when we were ready for another vehicle. We spotted an ID.4 online that caught our eye and emailed Spencer on a Sunday evening. By Monday morning, he had responded, and after a few quick conversations, we were driving off the lot with our new ID.4 that very afternoon. Spencer was incredibly knowledgeable about the vehicle and made the entire process seamless. We also met with the other Spencer, who was equally helpful—he walked us through the documentation process and patiently answered all our questions. We’ll definitely continue bringing our business back to McDonald and the Spencers. Highly recommend!

Steven at McDonald VW has taken care of us since or lease began-the service is professional, clean, and friendly. The consistent positive experiences have me highly recommending.

Fast and easy service appointment! Stephen is knowledgeable and informative about what to expect and what repairs are needed to get your car back on the road!

Best car buying experience for my new 2024 VW Tiguan. Hassle-free and in and out in less than 2.5 hours from 2 test drives to finance to detail and signature. Friendly people who are more interested than what you are looking for, rather than trying to upsell you on BS.

Seamless experience, these folks are friendly and reliable!

I bought my Atlas over Labor Day and had a wonderful experience. The sales team was great! We are so happy with our new vehicle. There was a minor issue that we needed to have fixed and the service team was very helpful and took care of our warranty issue. Overall everything has been great!

THANK YOU Tony and all the guys at Mcdonald VW. You all did it again providing my daughter and grandson with a safe vehicle. We are so blessed to have found a dealership that cares and works as hard as you all do. Two perfect vehicles for our family.

We were delighted with the overall experience we had in acquiring our new ID.4 through the VW leasing program at McDonald Volkswagen. In particular, Chris Tovrea was incredibly helpful in stepping us through the process of test driving the vehicle, explaining the technicalities of the car and then helping us through the lease application process. I highly recommend you visit the beautiful new showroom on south Broadway.

Great experience with Chris and Sam!

Thank you to all the team It’s was a great experience, it was quick compared to another places, they were very helpful and very professional to us Thank you for everything

Our Salesperson Tanner, did an amazing job of helping us and taking care of us every step of the way. Even with a rambunctious 2 year old in tow. Their flexibility to ensure we got our vehicle and thoroughness in its inspection and car before hand off was fantastic. I am incredibly pleased with my purchase and though rare in the car buying world I feel like I also managed a great deal!

My car purchase was so fast and easy. Hamid was fantastic. He kept us in formed while we were waiting for the financing to be completed. I would recommend Hamid and Mcdonald Volkswagen to anyone in the market.

Everyone was amazingly friendly and very helpful! Would give more stars if possible!

McDonald is first rate. Pricing beat all the competition, too. Such a good experience!

Chris was very helpful and very informative. Always picked up my calls and explained everything very thoroughly!

Work with Zach O’Connor for your next EV purchase or lease! A personable and easy going salesman who will make the process informative without any pushy sales tactics!

The service team was great, the experience was smooth and they were able to fix all recall items and general service in a very timely manner. Parts and Services did seem a bit pricey but that is to be expected with OEM products.

Coupon for the oil change was a good price. The regular, non-coupon price is too high. It was easy to get an appointment.

very welcoming and available thank you

Recently bought a car with James. Awesome person to work with. He made the whole process easy and was upfront with everything. Would recommend James to family and friends, and will definitely hit him up for car buying in the future. Thank you James!

Our service rep was Daniel. He was very personable and seemed truly intent on helping us. We received text messages, updating us on progress and recommended services. It was a great service experience

Everyone that I have worked with is efficient, pleasant, keeps things moving so there isn't any unnecessary waiting, and the building is comfortable now.

Thanks for the great service every time!!

I know there was a lot of work done but it took a long time. I was there for a long time.

Thanks for all you do

I highly recommend Rick Thillemann to help you have a great VW purchase experience. Tell Rick I sent you 🙂

Chris was very helpful.

Took my passat in for some maintenance. The team walked me through all of the items and helped me make the best decisions for the long-term life of my car. The technician put in some serious time and made me feel like he really cared about my car. Great service!

Sam, Kim, and the rest of the team at MCD VW were wonderful to work with. We initially wanted 1 vehicle and ended up leaving with 2. Highly recommend this team.

Bluetooth not working in my 202 Atlas purchase. MacDonald service replaced the Carnet module no problem.

Hamid was my sales person. He was very pleasant, knowledgeable and super honest. If he didn’t know the answer he would tell us, then find out. The whole experience was not stressful and I felt very taken care of. Everyone who works there looks super sharp and professional and they treat you the same!

Great service. Starting with my first contact Chris Tovrea and the GSM Enrico, everyone put their great effort to get this nice deal!! I love the Vehicle!!

Great attitude as a professional and helpful gentleman.

Just to be clear, the overall treatment I've received from the dealership and its service department over the last 9 years (2 new vehicles) has always been good. However, I've just brought my 2018 VW Tiguan home after a complete engine/turbo replacement (covered under warranty). The parts came in quickly and I was informed of the progress. What was sort of disconcerting was that after asking, I was never given an explanation for why I needed a new engine (at 43k miles) and what warranties I was afforded for the new engine and parts.

Doug and Team did an excellent job with service on my vehicle. They met my requests and expectations, and had a lower cost than expected in the beginning estimate. They went above and beyond with test driving and cleaning the underneath of the vehicle. Thank you Eric and the team for making this happen.

Doug was an absolute pleasure to work with through the entire process. He was able to help me make use of my CPO Warranty and get my car driving the way it should be! Consistent and accurate follow ups regarding any changes or updates to my vehicle status. I will be returning to work with Doug again.

Chris was so helpful and answered all of my questions and concerns about my car! This was my first time at McDonald, since I usually go to Emich, but was unable to get an appointment, however, Chris got me in right away and the experience was far better than I’ve ever experienced at Emich, so I will definitely be coming back!

We had an amazing experience purchasing our 2024 ID4 Pro at McDonald VW. Rick, Jason and Sam took excellent care of us, and all of the staff we encountered were all friendly and helpful. Rod the director clearly has built an amazing team at McDonald. Rick and Jason did the work to ensure we got the deal we needed to make this purchase make sense to us and helped to get us into the car we really wanted as opposed to a car we would have to settle for. Rick was responsive and helpful all week to my questions and thoughts ... Read More

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Google - Apr 27, 2024

We had an amazing experience purchasing our 2024 ID4 Pro at McDonald VW. Rick, Jason and Sam took excellent care of us, and all of the staff we encountered were all friendly and helpful. Rod the director clearly has built an amazing team at McDonald. Rick and Jason did the work to ensure we got the deal we needed to make this purchase make sense to us and helped to get us into the car we really wanted as opposed to a car we would have to settle for. Rick was responsive and helpful all week to my questions and thoughts via text message, and went above and beyond when we needed a ride to the bank. The new VW building is beautiful and comfortable, with wireless phone chargers and plenty of work stations/entertainment while waiting. We're so excited about our new vehicle and we know if we have any issues the guys at McDonald will help us out. Thanks for a terrific experience.

We had a FANTASTIC experience at McDonald Volkswagen working with James Gabrielson. He went above and beyond to find the EXACT VW Atlas model we wanted - including researching what wasn't even on their lot yet! He found the car... We got the car... If you're in the market for a VW (of any kind), reach out to James at McDonald VW. You will not be disappointed!

Very helpful. Allowed us the time we needed to make the correct decision for us. Worked with us on every aspect of purchasing our ID4. Would recommend visiting McDonald VW as it was a really enjoyable experience.

Chris did a great job of helping me navigate some maintenance on my tiguan. Would def recommend.

Chris was really helpful and answered all my questions before and after the service was provided to my vehicle.

The people who helped us, especially our sales associate, were very kind, knowledgeable, and responsive. My only reasons for not giving a 5 star rating are the following: (1) We were not told until the very end of the sale that the car was not available to take home that afternoon, which was disappointing to not know earlier in the process but okay; so (2), we made arrangements to pick up the car on Monday morning at 9 am and we adjusted our work schedules accordingly; then (3), on Monday morning at about 8:30 am while we were walking out the door to pick up the ... Read More

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Google - Apr 23, 2024

The people who helped us, especially our sales associate, were very kind, knowledgeable, and responsive. My only reasons for not giving a 5 star rating are the following: (1) We were not told until the very end of the sale that the car was not available to take home that afternoon, which was disappointing to not know earlier in the process but okay; so (2), we made arrangements to pick up the car on Monday morning at 9 am and we adjusted our work schedules accordingly; then (3), on Monday morning at about 8:30 am while we were walking out the door to pick up the car, we received a text message that the car would not be available until 11 am at the earliest, which we could not make work; so, we scheduled to have the car dropped off at noon at our home. We received the car as planned but the car did not have the charging cable with it. We were told the cable would be dropped off at our home about 7 pm but we never heard from anyone despite several texts asking for an update. We received a text the following day saying it was dropped off late morning. We had to request to request our paperwork PDF multiple times and received it via email several days later. The people were so helpful and kind AND we love our car. It was just a lack of communication that made our experience frustrating at times.

No complaints. Doug was excellent from the moment I dropped off my car until it was picked up.

My service advisor Chris O'Hearn was awesome!

Communication and overall process of buying the car was great, both Julia and Enrico went out of their way to answer all of my questions and put a deal together that worked for all parties.

We just purchased a car from James Gabrielson at McDonald Volkswagen. It was the best car purchase experience we’ve ever had. We had no idea that buying a car could be so quick and smooth. James and the team at McDonald VW made the process seamless. We highly recommend McDonald VW and will be back when we’re ready for another car.

Great service, as always. My appointment for the repair of a tire leaking air was made immediately. Since my schedule could not accommodate the 7:00 AM appointment the next day, the dealership had me bring the car in the afternoon before and informed me that the vehicle would be ready by noontime that day. When I arrived at noon, the car was ready to go and the paper work was ready. Overall, Stephen has been my service advisor for several years, and the service has always been excellent. I give him a full 5 Stars for this service as well as all ... Read More

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Google - Apr 19, 2024

Great service, as always. My appointment for the repair of a tire leaking air was made immediately. Since my schedule could not accommodate the 7:00 AM appointment the next day, the dealership had me bring the car in the afternoon before and informed me that the vehicle would be ready by noontime that day. When I arrived at noon, the car was ready to go and the paper work was ready. Overall, Stephen has been my service advisor for several years, and the service has always been excellent. I give him a full 5 Stars for this service as well as all prior services over the years of my experience with McDonald VW.

Daniel was very professional and courteous. The waiting area was nice and they have a small deli. They also have fresh coffee and drinks for free.

When I submitted an email saying I was interested in a used car at McDonald Volkswagen, Chris T. sent me an email with a personalized video that put such a big smile on my face! 😄 He made our car buying experience low stress and low pressure. Chris went above and beyond. Overall, a great experience.

All of the Staff is outstanding. Hook up with Hamid!!! He will treat you right and get you the right car. Thank Hamid, I love my Atlas! It is truly a beautiful, luxurious automobile.

I took my Jetta to the service cause the engine light showed up.Doug helped me and was amazing, so kind and helpful. They did an amazing job and fast. The best service in Denver.

Stephen is hands down the best service advisor at McDonald Volkswagen!

Doug is great. He made everything easy, and was very responsive to my questions.

I took my vehicle for maintenance, awesome service. Dough was very helpful, informative and friendly. He communicated all the time and updated me through all the process so I always knew was going on with my car.

I like the new building and I appreciate the free drinks and drink bar. Waiting area is nice and bathrooms are clean. No loaners and no rides back and forth makes me want to go somewhere else, however.

Stephen kept me up to date on the progress of my car the entire time I was there.

Friendly, helpful, fount out problem in my car quickly.

Daniel (in service) in a rockstar, he went above and beyond in serving my car and I was elated to hear that they managed to resolve an issue with my car I had be dealing with for a while. If you’re hesitating to take your older VW in, don’t hesitate, you’ll be treated like you just bought a brand new car and while the hourly rate may be higher than typical shops… they just know what they’re doing and know their way around VWs in a way most of the big box stores don’t. Will ... Read More

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Google - Apr 10, 2024

Daniel (in service) in a rockstar, he went above and beyond in serving my car and I was elated to hear that they managed to resolve an issue with my car I had be dealing with for a while. If you’re hesitating to take your older VW in, don’t hesitate, you’ll be treated like you just bought a brand new car and while the hourly rate may be higher than typical shops… they just know what they’re doing and know their way around VWs in a way most of the big box stores don’t. Will definitely be back for some of the larger services on my car, thanks so much!

McDonald VW always exceeds expectations with service and amenities in the wait area.

I was in and out in a timely manner! Thank you for your perfect service.

Daniel was extremely professional and helpful through the entire process. His videos explaining each item that needed to be addressed were very clear and concise. Excellent service!

The McDonald team was incredible; from James in sales who helped us make the purchase process easy, to the finance team who helped us finalize the transaction. We have purchased many VW vehicles throughout the years and really appreciate the professionalism and courtesy of the team. Buying a car can be an overwhelming experience for many and the team at McDonald makes the purchase process personal and easy. Thanks for making this a great experience.

Miles and the rest of the team made my experience a very positive one. I was on a time-crunch and Miles was very accommodating and helped me get the exact car I was wanting on short-notice. He made it possible for me to get the car I wanted same day. Very impressed with the team and I would highly recommend McDonald Volkswagen.

I had been researching a pre-owned vehicle for about 2 months, had test drove 2 versions of the Mini Cooper, and eventually decided on buying the Countryman S All 4. I put a few search alerts in place for the features I was interested in and sat back and waited... but not too long. After only a week, I found a match at McDonald Volkswagen. I scheduled an appointment using their online tools and got a personal response within minutes. When we arrived at the dealership, we were greeted by Zach and 3 hours later drove away with our new car. The entire process ... Read More

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Google - Apr 6, 2024

I had been researching a pre-owned vehicle for about 2 months, had test drove 2 versions of the Mini Cooper, and eventually decided on buying the Countryman S All 4. I put a few search alerts in place for the features I was interested in and sat back and waited... but not too long. After only a week, I found a match at McDonald Volkswagen. I scheduled an appointment using their online tools and got a personal response within minutes. When we arrived at the dealership, we were greeted by Zach and 3 hours later drove away with our new car. The entire process was very relaxed, Zach is easy going and really made the purchase seem fun. The rest folks at McDonald Volkswagen went out of their way to make sure that we were enjoying the experience and happy with our car, including hand delivery of fresh baked cookies, if tasty, sweet treats are your thing, thanks Rod. I would recommend the dealership and Zach if you are looking to buy a car. Side note: I would suggest taking a hard look at the warranty contract, not just the summary, if it is offered, and make sure you bring a checklist of "Things to Think About" when you go. It is easy to get caught-up in the moment and forget weird things like luggage rack keys, spare tires, etc.

The sales representative Hamid Shirazi and manager Enrico were fantastic to work with, we appreciated their professionalism, flexibility, and transparency.

Had an appointment for an oil change which included an inspection. Doug Brown was my service advisor and kept me informed throughout the time I was waiting for my car.

Great experience! Rick was awesome and they even took care of some hail damage we found when we brought the car home. Recommend highly!

Doug was absolutely the best! He made the whole experience easy and the facility is great!

Always been a reliable dealer. Recently brought in my 2019 Atlas to address an issue with my car play and Stephen immediately jumped in my car found the problem and resolved it in minutes saving me a bunch of time of and trouble. That goes a long way!

Ver attentive and friendly, professional!

This may sound weird but I love when it’s time to take my VW Tiguan into Mcdonald Volkswagen. The service and sales staff is always welcoming and provides the utmost care and information regarding your vehicle. Doug from services is very friendly and keeps you updated with potential repairs and gives an honest diagnosis. The only reason I’m giving 4 stars is because the wait time is a little on the long side but what can you expect when great service is provided, everyone comes here 😊.