McD service was perfect: fast, concise, no suprises. The video review allowed me to make notes of what I need to have serviced in the future.
Dr. David Cox was an utter pleasure to deal with. He helped my family find the right vehicle in our price range for us. I found him to be polite, engaging, and helpful. He was even patient with our small child for several hours. If I ever need any assistance at McDonald Volkswagen, I will be asking for David Cox. If I had one concern about this dealership it was that some employees did not properly wear face masks. David Cox did.
Chris in Service was an absolute Joy to work with. Extremely friendly and provided incredible customer service
Had to have some warranty work done. Ryan was a great service advisor. He was polite and thoughtful and took care of everything. They do a great job.
I would HIGHLY recommend the folks at McDonald Volkswagen (Specifically Steven Smith!) They made it a seamless car buying experience. Having spent a great deal of time researching and visiting other dealerships - My time at McDonald was Superior to it's competitors (Emich & Tynans)
The sevice department was extremely helpful and friendly, they took care of everything and made sure the car looked excellent when they were done with it, taking it through the car wash. The lounge was extremely comfy and pristine, with a large selection of complimentary beverages and friendly staff to make sure you were comfortable while you wait. Wont go anywhere else for my 2020 Atlas Cross Sport.