Customer Testimonials
I am really satisfied with your service. The mechanic sent me a video and explained all the jobs have done and current conditions of the car. Thank you.
Everything very easy
Chris was great! He did a really good job of making sure that we got the car we wanted and were happy with our overall experience. He was very reasonable and did a great job of talking us through different options. Would highly recommend to anyone wanting to get a car!
Thank you, Gabe, for helping me find a car that meet all of my specifications. This dealership was quick and easy to work with.
Danny and Jeremy are outstanding employees and just plain nice people. A credit to MacDonald!
Had a great experience purchasing a used vehicle at McDonald VW. Our salesperson Aalyiah was awesome. Would definitely recommend.
Very helpful, friendly, and did not push us. We came in to just test drive and we so happy we came back. Tanner was very easy to get along with and helped us get the best options.
I just bought a new car at McDonald VW. Scott was super helpful during the sales process - he showed me the differences between the available cars so I was able to decide which one would be the best fit. Overall I had a great experience - it was a fun and easy way to buy a new car! 5/5 stars!
Scott was amazing and very kind about having to stay late to finish helping me purchase a car after my accident. Thanks again, Scott! 🙂
Buying my car was made so easy because of the experience at McDonald Volkswagen. Karson, Sam, Gary and the entire crew were absolutely amazing! They make you feel like family‼️
Gerimie my service consultant kept me informed about the status of my car during my visit. He was very friendly and personable.
My service consultant. Gerimie, was very friendly and kept me informed of my vehicle's status during my visit. he also checked on me to see if I needed anything. The dealership is being remodeled so the waiting area wasn't as big and didn't have their regular amenities, but to me, the waiting area was still comfortable.
The entire team at McDonald is absolutely fantastic!! My buying experience started with Gary and John from Audi Denver, and Karson and Sam at Volkswagen. Nothing but the best personal care from all! There’s a reason McDonald has been here since 1965! It starts with great ownership, incredible employees all the way through the delivery of your new vehicle.
Guys are awesome! Extraordinary service! Thank you!
I have had the most amazing experience with McDonald Volkswagen! They have the most amazing employees. I recently worked with Gerimie and Joseph and they were so kind and helpful. Plus the people working on the vehicles are super knowledgeable and send a video of them going over everything they did and things they found, which is so cool and helpful! I 10000% recommend this dealership! Looking forward to purchasing my next VW from them!
The service was very fast and efficient. I had to be at a number of places that day and the sales agent I was working with, Chaney, knew that and made the process super simple and answered all our questions! Will be revisiting soon!
The employees in the service department at McDonald's Volkswagen are head above any previous service departments that I have ever had to bring a vehicle to.
Dealership was super accomodating and easy to work with. I would recommend this dealership for purchase.
Chaney, Kassidy and Bernard were great
Bought a tiguan from spencer and he was awesome. Call in and ask for him to be your sales rep. John the sales manager great too.
I have been a customer since around 1986. This is the best dealership i know of. They do a great job all the way around.
Joseph and the team were fantastic in getting me in and out of my service appointment with no hiccups. Extremely knowledgeable and explained everything they did well.
Awesome experience, Gabe was amazing! In and out car buying process! Love our new car!
Your service technicians Carlos and Eric are the best! A shout out to Doug Brown for his follow up as well as Joseph continuous communication. Thank you for fixing our Beetle.
I brought my Tiguan to your service department to find a problem my dealer couldn't find. And they DID try, but I needed it fixed, so you took it in AND found it!!! And i thank Madison for a superb interaction when I made my appt. She actually came outside with me and started a couple of other Tiguans to see if they smoked when started ( they didn't) . It turned out to be improperly installed valve guide seals from the factory! And I love the video from the tech! Answered every question I had! The only thing I ...
I have been a previous McDonald's customer, For years, At the Hyundai dealer, I wasn't able to connect with the right customer service advisor, For my Volkswagen Atlas SEL R-line, That I had recently purchased, I didn't wanna be just another number, Word-of-mouth, got me to a gentleman by the name of Doug Brown, I'd like to continue a long term service for my vehicle, Mr. Brown made me feel at ease, great customer service, attentive, Respectful, And helpful, Having that open line of communication is very important to me, Mr. Brown carrried himself very professional, ...
Fair price, very clean car, great service helping coordinate the deal long distance while we were out of town.
Chris (service) and Raymond (technician) were awesome. They are great examples of customer service and care!
Chris and Sam were amazing! I loved their honesty. They were professional and human and they made sure I got the car I wanted at the payments I needed. I wish there were more car salesman and dealership’s like theirs. Thank you so much for giving me the best and most efficient car buying experience I have EVER had!
Steven was great! Communication was impeccable and the service was fantastic. Thank you!
Steven Minor stepped in for a colleague who had a family emergency, and he was attentive, friendly, and helpful. We were given plenty of time for a test drive, and he offered observations that helped us choose one car over another. We have nothing but good things to say and are extremely pleased with our purchase thus far. Everyone we encountered at McDonald was courteous and helpful.
Scott Chau is by far the best sales me super friendly and just a amazing personality I am very satisfied with him and the way he conducts himself he is very professional and keeps up with what he promised me I would love to recommend him to everyone and as I will, staff over all just talked to Scott and one other member and both were supper friendly and made me laugh quite a bit so I love this dealership definitely recommend !
Everyone in the service department is very friendly and helpful! Stress free experience, which we all need more of!
I received an excellent service and communication from the agent at the desk to the mechanic at the shop. I'm impressed by their ability to listen and address all questions and concerns effectively. The team is kind, professional, and responsive.
Absolutely amazing! Very helpful and I never felt pressured or intimidated by any of the people that helped me.
I feel like it is a great car and I got a good deal. I was able to check it out further during the tire change out and everything looks good. Alignment was quick and easy. All in all I'm going to say the extra thousand for the new tires isn't enough to make it a bad deal. I do appreciate all the help and I thought Chris was a great salesman. I will recommend you.
Superb customer service, extremely professional and great expertise on VW models!! Tanner was able to work with me for my new car and I most certainly appreciated him taking the time to give me an in-depth tour of my Tiguan the following day. I had no issues with the final vehicle price as Tanner was able to help lock in a great rate for me. My trade-in was quoted very fair and my time at the dealership was fast as I had 0 wait time especially for it being the weekend. When it came to the financing process, Sam was extremely ...
Superb customer service, extremely professional and great expertise on VW models!! Tanner was able to work with me for my new car and I most certainly appreciated him taking the time to give me an in-depth tour of my Tiguan the following day. I had no issues with the final vehicle price as Tanner was able to help lock in a great rate for me. My trade-in was quoted very fair and my time at the dealership was fast as I had 0 wait time especially for it being the weekend. When it came to the financing process, Sam was extremely ...
Karson and Team were excellent in helping us complete our 2023 VW ID.4 reservation and purchase. They were super accommodating and helped answer many questions.
I appreciate that work goo job guys very friendly and professional people thank you so much Volkswagen McDonald Littleton!
Karon went out of his way for 4 days to work with my husband and I to find the right car we were able to find a 2016 Tiguan very clean and very low mileage
Macdonalds Volkswagen always does a good job. They have never disappointed me. Highly recommend. Thsnks
Aalyiah was extremely professional, and very accommodating with my super busy schedule and numerous questions. I knew what to expect when I got there from her updates. Bernard is always fun, positive, and thorough. He efficiently got through the paperwork on a busy day. They both did a great job.
An excellent no pressure car buying experience with McDonald Volkswagen. Would definitely recommend this dealership to anyone that is interested!
ease of setting a service date, and "in & out" in a day
Scott was so helpful and took the time to educate me on EV ownership. He was always available to answer questions when I needed and provided regular updates on my order. Gabe delivered my car and thoroughly walked me through all the features and charging info.
As a woman I have had countless poor experiences at dealerships, auto centers, etc. I recently purchased my first VW and had some issues in which I needed to use my warranty so I took it to McDonald (the dealership I bought it from I will never go back to). Stephen was my service advisor then and was phenomenal. He took the time to listen to all my concerns and went out of his way to explain everything to me which I had never previously experienced. So, when it was time for my regularly scheduled maintenance (oil change, tire rotation) ...
Scott and Sam were awesome to work with, fast, efficient and professional!! Helped me every step of the way!
I had a great experience with Aalyiah Rios! She worked super hard to get me the exact car I wanted!
Always a good service experience
Appreciate the attentiveness, early completion of the work, and regular updates on progress. Service was the installation/replacement of a damaged part, as part of an earlier used car sale. Thankyou!
Kept me up to date via text messages. Gave prices for additional work needed. Joseph was great
Joseph has always been very personable and efficient. He has taken care of us frequent.
I wasn't planning on stopping but decided to make my car search complete. Ryan greeted me and he showed me options that covered my likes and the Atlas Cross Sport was perfect. Ryan was very professional and great to work with.
Prior to my appointment, Gerimie called to discuss the issues I was having. He asked clear questions and followed up with what the tech would do. When I arrived at the facility, I was greeted promptly and everything was discussed in full detail. Anthony, the tech who worked on my car, sent a video describing the work he did and what he recommended. Gerimie also called to make sure I saw the video and to talk about pricing of the repairs. Over the course of several days, the communication was top notch.
Ryan was very helpful throughout the process. I had an ID.4 reserved through a different dealer but checked inventory to see if anyone else had one available. He called me and noted what I was looking for and told me he'd call if something came available. He found one that would be available approx 6 months before our ordered one. Without his help we'd still be waiting. Great experience overall!
Incredible efficiency, communication, and follow through. The technician made certain that I understood everything that was taking place, the cost of all repairs was communicated very clearly and handled in a very speedy manner.
Sure appreciate your service always timely and fair priced.
Amazing. very honest, nice, and respectful! helped me get my boyfriends got fixed fast and well !
They are great! Took care of my Touareg like it was their own. Huge upgrade over the last dealer I was taking the car too.
Karson was great! I had gone into look at one car was very specific about the deal I wanted which he came back with. Then I threw a wrinkle into the whole thing and instead of getting angry we worked through it and both parties got what they wanted. It was probably one of my first car buying interactions that I came back with and didn’t have any remorse. It was great experience.
Everything is always great at McDonald VW. Joseph, my service advisor was great. Helped me and was courteous and professional. I had also texted him a few days later about getting a VW Credit Card and he responded back to me immediately. My VW credit card is on the way. Joseph also helped me with quoting new tires for my Tiguan and I will be purchasing them when I get my new VW credit card. Thank you Joseph for all your help.
Chris, Anthony, and Gerimie were all three such a great help while getting my car fixed. Great communication, quick to complete the approved fixes, thorough with assessment, and patient with my questions. Overall a wonderful experience.
Joseph provided great service and help to me. He was very patient with me on the phone. I just moved here from Texas so finding a new Volkswagon service and dealership can be tricky. The facility is close to where I live so convenient. Thank you!
Prompt and helpful.
The appointment was very informative. The process was easy and everything was explained clearly.
They were able to get me in and out of the shop quickly and did a good job with the maintenance.
McDonald Volkswagen was a pleasant easy experience. I knew the car I wanted and Scott made it a breeze for me! It was a very simple trade in and I was driving my new car within a few hours!
Steven was thorough, patient, kind, and incredibly accommodating. He took extra time making sure I understood (in simple language I could follow) exactly what service he recommended and why. With total confidence, I took his guidance and scheduled some additional service for my car. Above all, Steven was kind and personable - a rockstar "people person." McDonald is lucky to have him on board, and I will always keep his card handy for servicing our family's VW Tiguan and VW Atlas.
Stephen in service was more than helpful. He was super personable and easy to work with. He even had a great mustache! He assured me that my brakes would be covered under warranty, which they were, and assured me that I'd have my car back within just a few hours, which I did. He even provided me with a Lyft credit to get me back to my car when it was all said and done. Great experience overall.
I found this service center to be very knowledgeable, very courteous, and their pricing to be fair,
Karson was so helpful and patient. He put no pressure to purchase, gave me information to help me decide which car would work best. Very kind and didn’t mind repeating answers to my questions
Good job
Great service, great follow up, great suggestions to deal with electrical gremlins.
Friendly and fast scheduled service. Service performed was well explained. Coffee offered was also good.
Gerimie was very detailed, polite and articulate in his communications with us. He didn’t over or under promise anything. I felt very comfortable working with Gerimie. Seeing videos from the mechanic was interesting.
They are always so helpful when I’m over there and so nice and always willing to help with anything and I would never go anywhere else other then McDonalds Volkswagen
My service advisor Chris was extremely friendly, informative, and got my car worked on immediately when I came in to sort out a situation that delayed work on my car. He's the big bearded guy with glasses in the Services trailer, I strongly recommend making a beeline for his desk next time you drop your car off at McDonald.
