Customer Testimonials
Steven at McDonald VW has taken care of us since or lease began-the service is professional, clean, and friendly. The consistent positive experiences have me highly recommending.
Fast and easy service appointment! Stephen is knowledgeable and informative about what to expect and what repairs are needed to get your car back on the road!
My family has been going to McDonald Volkswagen and Tanner Fiftal for years, and for good reason! Tanner has been nothing but kind, patient, and supportive with my family and me, and all of us have been able to walk away from McDonald with vehicles we love (both leased and purchased) with payments we feel comfortable with. Tanner always takes our family's loyalty to the dealership into consideration when trying to find the best deals for us, and is willing to take the time to help us find the perfect vehicle. I've never felt rushed or pushed into ... Read More DealerRater - Apr 20, 2025
McDonald VW made getting into a car super easy, which means, I have a new debt. Ha! Albeit a fun one to drive. Tanner was super helpful and attentive. I was able to get him to come down $1 on my payments and he hooked it up with a bomb Italian Sandwich from their deli. When my lease is up on this one I definitely plan to give him a call and get him to help me on the next one.
Sevan was great to work with. He has great communication and went above and beyond for us. He made buying a used car a great experience.
Best car buying experience for my new 2024 VW Tiguan. Hassle-free and in and out in less than 2.5 hours from 2 test drives to finance to detail and signature. Friendly people who are more interested than what you are looking for, rather than trying to upsell you on BS.
Seamless experience, these folks are friendly and reliable!
Tanner Fiftal and the team at McDonald VW were absolutely incredible! Tanner was so knowledgeable, patient, and kind. We never felt pressured to make a decision and he worked with us to make us comfortable with our first car purchase. We love our new car so much!! Highly recommended Tanner and the team at McDonald VW!
I bought my Atlas over Labor Day and had a wonderful experience. The sales team was great! We are so happy with our new vehicle. There was a minor issue that we needed to have fixed and the service team was very helpful and took care of our warranty issue. Overall everything has been great!
Tanner was a pleasure to work with and made the car buying experience incredibly easy! He listens to his customers and has extensive knowledge of the products he's selling as well as the process! Highly recommend Tanner for your vehicle needs!
An excellent salesman, a super professional, friendly person with great knowledge about cars, and also very Patience person.
McDonald Volkswagen is THE place to purchase your next vehicle. Enrico, Tanner and Cory are pros at their jobs and know how to take care of their Customers. Tanner's level of detail when showing us the bells and whistles on the new Atlas were much appreciated. Ask for Tanner when you hit the showroom floor!
Tanner is outstanding with customer service and going the extra mile. He is personable, kind, exhibits a great sense of humor. He is knowledgeable, efficient, professional and courteous. Knows the cars and supports what a customer wants.
The dealership is gorgeous and you can tell they genuinely care about their customers, taking care of them, and their experience!
Was looking for a used Jeep Wrangler. After spending a nearly 6 hours at a competitor down the street only to leave frustrated, I stopped here to check out a used Jeep that I saw online. The car I wanted to look at happened to be at a sister dealership in Greeley. I thought I was out of luck, but James went to work. He arranged the car to be delivered to McDonald VW within a couple of hours. He answered my questions, accompanied me on a test drive, and then stayed late on a Saturday to help complete the transaction. ... Read More DealerRater - Sep 24, 2024
The staff are very kind and attentive, and I am delighted with their service! Thank you.
THANK YOU to Tony and all the guys. Knowing my daughter and grandson are driving safe.
THANK YOU Tony and all the guys at Mcdonald VW. You all did it again providing my daughter and grandson with a safe vehicle. We are so blessed to have found a dealership that cares and works as hard as you all do. Two perfect vehicles for our family.
Miles hooked it up! Miles provided an outstanding car-buying experience that shattered my expectations. His transparent, no-pressure approach, coupled with his adept handling of financing challenges, made the process smooth and stress-free. When I ran into some hiccups with the financing I had come prepared with, Miles was able to find a way to work with me and my budget to get me out of the door with my brand new(-ish) whip. Miles exemplifies a blend of professionalism and cool demeanor, making him a valuable asset to the dealership. His exceptional skills and customer-centric approach are truly impressive and ... Read More DealerRater - Jun 24, 2024
We were delighted with the overall experience we had in acquiring our new ID.4 through the VW leasing program at McDonald Volkswagen. In particular, Chris Tovrea was incredibly helpful in stepping us through the process of test driving the vehicle, explaining the technicalities of the car and then helping us through the lease application process. I highly recommend you visit the beautiful new showroom on south Broadway.
Chris was knowledgeable and friendly, and best of all, he listened well to what I needed regarding information during the process of deciding to buy a car with you. He helped me navigate all the details easily and with excellent communication.
Great experience with Chris and Sam!
Thank you to all the team It’s was a great experience, it was quick compared to another places, they were very helpful and very professional to us Thank you for everything
The Service was exceptional. Everyone was helpful and knowledgeable. My concerns about the car were taken care of. I will be back!
Our Salesperson Tanner, did an amazing job of helping us and taking care of us every step of the way. Even with a rambunctious 2 year old in tow. Their flexibility to ensure we got our vehicle and thoroughness in its inspection and car before hand off was fantastic. I am incredibly pleased with my purchase and though rare in the car buying world I feel like I also managed a great deal!
My car purchase was so fast and easy. Hamid was fantastic. He kept us in formed while we were waiting for the financing to be completed. I would recommend Hamid and Mcdonald Volkswagen to anyone in the market.
Awesome experience. My husband and I looked at practically every mid size SUV Known to man. Of all the dealerships we visited and all the sales personell we met (including two other far substandard VW dealerships), McDonalds VW ranked #1! The most respectful and helpful sales personell! Tanner and Atticus were both polished, kind, patient, and highly intelligent in their sales positions. I had come to accept that I would have to settle for a VW package that wasn’t quite what I wanted, but Tanner saved the day and delivered (within 24 hours) with my dream car!! Cory (finance manager) worked ... Read More DealerRater - May 29, 2024
I got in and out of there quickly. clear communication. Service techs were professional and helpful.
Everyone was amazingly friendly and very helpful! Would give more stars if possible!
McDonald is first rate. Pricing beat all the competition, too. Such a good experience!
Chris was very helpful and very informative. Always picked up my calls and explained everything very thoroughly!
Work with Zach O’Connor for your next EV purchase or lease! A personable and easy going salesman who will make the process informative without any pushy sales tactics!
The service team was great, the experience was smooth and they were able to fix all recall items and general service in a very timely manner. Parts and Services did seem a bit pricey but that is to be expected with OEM products.
Coupon for the oil change was a good price. The regular, non-coupon price is too high. It was easy to get an appointment.
Very professional and courteous. The sales management is willing to work with you to earn your business.
very welcoming and available thank you
Recently bought a car with James. Awesome person to work with. He made the whole process easy and was upfront with everything. Would recommend James to family and friends, and will definitely hit him up for car buying in the future. Thank you James!
Y’all were great! Thanks! Everything was fast, great communication and kind! There could be free snack in the waiting room lol
Everything from pick up to drop off was super easy. Everything was done in a timely manner and their communication with me throughout the process was excellent.
Kim was honest and honored her word. She was nice and the process was fast.
Our service rep was Daniel. He was very personable and seemed truly intent on helping us. We received text messages, updating us on progress and recommended services. It was a great service experience
Everyone that I have worked with is efficient, pleasant, keeps things moving so there isn't any unnecessary waiting, and the building is comfortable now.
Thanks for the great service every time!!
I know there was a lot of work done but it took a long time. I was there for a long time.
Stephen was a phenomenal advisor who helped me along every step of the way. He is super kind & courteous! Give that man some commiss! Thanks for everyone’s help.
Thanks for all you do
I highly recommend Rick Thillemann to help you have a great VW purchase experience. Tell Rick I sent you 🙂
Always great with communication! A clean environment and they were able to complete my car’s service within the same day.
Great service. They accommodated my special needs very promptly. I would recommend them to anyone.
Brought my Atlas in due to some stereo issues. Worked with Chris O. He was knowledgeable, communicative, and thorough. Resolved my issue in a timely manner.
Chris was very helpful.
Love the new remodel. Doug made the best customer experience yet! I was in and out in no time.
Took my passat in for some maintenance. The team walked me through all of the items and helped me make the best decisions for the long-term life of my car. The technician put in some serious time and made me feel like he really cared about my car. Great service!
Sam, Kim, and the rest of the team at MCD VW were wonderful to work with. We initially wanted 1 vehicle and ended up leaving with 2. Highly recommend this team.
Bluetooth not working in my 202 Atlas purchase. MacDonald service replaced the Carnet module no problem.
Hamid was my sales person. He was very pleasant, knowledgeable and super honest. If he didn’t know the answer he would tell us, then find out. The whole experience was not stressful and I felt very taken care of. Everyone who works there looks super sharp and professional and they treat you the same!
Great service. Starting with my first contact Chris Tovrea and the GSM Enrico, everyone put their great effort to get this nice deal!! I love the Vehicle!!
Great attitude as a professional and helpful gentleman.
Great folks to deal with. Easy transaction and they have been very helpful following up and answering our questions.
Zach was very knowledgable regarding the ID 4 and he gave me a good orientation regarding the car before leaving the dealership. Julia followed up with a phone call that afternoon to make sure i was not having any issues and sent a thank you note a few days later. Both were nice touches that I had never received when buying cars in the past. Overall a very good experience
Just to be clear, the overall treatment I've received from the dealership and its service department over the last 9 years (2 new vehicles) has always been good. However, I've just brought my 2018 VW Tiguan home after a complete engine/turbo replacement (covered under warranty). The parts came in quickly and I was informed of the progress. What was sort of disconcerting was that after asking, I was never given an explanation for why I needed a new engine (at 43k miles) and what warranties I was afforded for the new engine and parts.
Daniel is the MAN! from the moment i arrived, Daniel kept me informed of what was going on and answered all my questions. i will be using McDonald for all my Taos service.
My family has purchased two new cars from this dealership and the experience has been great for both. In addition experience with the service department was very pleasant as well.
My car had broken down over the weekend while visiting friends. They were very helpful and they were able to get my car in and treated the same day in this emergency situation.
Efficient service. Clearly communicated the services to be provided. No surpises, and completed in reasonable amount of time.
Chris did a good job of handling a difficult situation with my car. It took about a month to get me into a loaner but once I got one he kept me in one for the next 7 months.
Doug and Team did an excellent job with service on my vehicle. They met my requests and expectations, and had a lower cost than expected in the beginning estimate. They went above and beyond with test driving and cleaning the underneath of the vehicle. Thank you Eric and the team for making this happen.
Doug was an absolute pleasure to work with through the entire process. He was able to help me make use of my CPO Warranty and get my car driving the way it should be! Consistent and accurate follow ups regarding any changes or updates to my vehicle status. I will be returning to work with Doug again.
Quick turnaround time. Appointment times were available and not weeks out for general maintenance. Thanks
Chris was so helpful and answered all of my questions and concerns about my car! This was my first time at McDonald, since I usually go to Emich, but was unable to get an appointment, however, Chris got me in right away and the experience was far better than I’ve ever experienced at Emich, so I will definitely be coming back!
From the scheduling to the appointed time, the service was very good if not exceptional.
We had an amazing experience purchasing our 2024 ID4 Pro at McDonald VW. Rick, Jason and Sam took excellent care of us, and all of the staff we encountered were all friendly and helpful. Rod the director clearly has built an amazing team at McDonald. Rick and Jason did the work to ensure we got the deal we needed to make this purchase make sense to us and helped to get us into the car we really wanted as opposed to a car we would have to settle for. Rick was responsive and helpful all week to my questions and thoughts ... Read More Google - Apr 27, 2024
My experience at McDonald Volkswagen Service was by far the best experience I have ever had at any dealership or service station.
We had a FANTASTIC experience at McDonald Volkswagen working with James Gabrielson. He went above and beyond to find the EXACT VW Atlas model we wanted - including researching what wasn't even on their lot yet! He found the car... We got the car... If you're in the market for a VW (of any kind), reach out to James at McDonald VW. You will not be disappointed!
Very positive visit over at VW McDonalds dealership. Great friendly professional service with our service advisor Stephen Guillet.
Very helpful. Allowed us the time we needed to make the correct decision for us. Worked with us on every aspect of purchasing our ID4. Would recommend visiting McDonald VW as it was a really enjoyable experience.
Chris did a great job of helping me navigate some maintenance on my tiguan. Would def recommend.
Chris was really helpful and answered all my questions before and after the service was provided to my vehicle.
The people who helped us, especially our sales associate, were very kind, knowledgeable, and responsive. My only reasons for not giving a 5 star rating are the following: (1) We were not told until the very end of the sale that the car was not available to take home that afternoon, which was disappointing to not know earlier in the process but okay; so (2), we made arrangements to pick up the car on Monday morning at 9 am and we adjusted our work schedules accordingly; then (3), on Monday morning at about 8:30 am while we were walking out the door to pick up the ... Read More Google - Apr 23, 2024
No complaints. Doug was excellent from the moment I dropped off my car until it was picked up.
My service advisor Chris O'Hearn was awesome!
Communication and overall process of buying the car was great, both Julia and Enrico went out of their way to answer all of my questions and put a deal together that worked for all parties.
From sales rep to sales manager to GM to finance. What a seamless transition. Extremely kind and helpful. This is the way a customer experience should be .