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McDonald Volkswagen

Great customer service and I really appreciated all the updates and all the honesty. There was a lot of attention to detail and my loaner car was brand new.

Sevan was a dream to work with. I was on the fence between buying my lease or getting a new one. He made it an easy decision by taking away the hassle and giving me payment quotes over the phone. It made coming into the dealership easy and relaxing. I decided on another lease (my 3rd with McDonald) and this time was easier than the pleasant experiences in the past. Their team flows perfectly and they had me in and out in my dream car without hassle. I will only shop here for my car needs. Do not hesitate to work with Sevan! He’s a gem!

Stephen is hands down the best service advisor at McDonald Volkswagen!

Doug is great. He made everything easy, and was very responsive to my questions.

I took my vehicle for maintenance, awesome service. Dough was very helpful, informative and friendly. He communicated all the time and updated me through all the process so I always knew was going on with my car.

Very help and explained everything to me. My car was finished on time and as promised. Thanks

Stephen kept me up to date on the progress of my car the entire time I was there.

Stephen was very efficient when he checked in my car for preventive maintenance. He was knowledgeable about the servicing of my car and answered all my questions.

Friendly, helpful, fount out problem in my car quickly.

Generally, I have always been thoroughly satisfied with the customer experience delivered by the McDonald Volkswagen service team. Stephen has handled most of my scheduled maintenance requests, and he is a true asset to the organization. I'm always able to get my car in at or before 7:00 am, and they've almost always had their assessment of the necessary repairs in my hands within 2 hours or less. Nobody loves the expense of having an older car maintenanced --mine is 10 years old -- but my history at McDonald has been better than any other.

Daniel (in service) in a rockstar, he went above and beyond in serving my car and I was elated to hear that they managed to resolve an issue with my car I had be dealing with for a while. If you’re hesitating to take your older VW in, don’t hesitate, you’ll be treated like you just bought a brand new car and while the hourly rate may be higher than typical shops… they just know what they’re doing and know their way around VWs in a way most of the big box stores don’t. Will definitely be back for some of the larger services on my car, thanks so much!

McDonald VW always exceeds expectations with service and amenities in the wait area.

I was in and out in a timely manner! Thank you for your perfect service.

Daniel was extremely professional and helpful through the entire process. His videos explaining each item that needed to be addressed were very clear and concise. Excellent service!

The McDonald team was incredible; from James in sales who helped us make the purchase process easy, to the finance team who helped us finalize the transaction. We have purchased many VW vehicles throughout the years and really appreciate the professionalism and courtesy of the team. Buying a car can be an overwhelming experience for many and the team at McDonald makes the purchase process personal and easy. Thanks for making this a great experience.

Miles and the rest of the team made my experience a very positive one. I was on a time-crunch and Miles was very accommodating and helped me get the exact car I was wanting on short-notice. He made it possible for me to get the car I wanted same day. Very impressed with the team and I would highly recommend McDonald Volkswagen.

The sales representative Hamid Shirazi and manager Enrico were fantastic to work with, we appreciated their professionalism, flexibility, and transparency.

It was a great experience and the problem was fixed within a short period of time.

Quick and simple! Doug is a great asset to your dealership. Very pleasant to work with. Thank you Doug! Ernest Padilla Production Manager Crash Champions Collision Repair Team

Had an appointment for an oil change which included an inspection. Doug Brown was my service advisor and kept me informed throughout the time I was waiting for my car.

Friendly staff, clean dealership. Seth was great to work with and super communicative during the service for my vehicle. Service for my Tiguan is always completed swiftly and diligently at this dealership.

I enjoyed working with this dealership so much more than any of my past experiences

Great experience! Rick was awesome and they even took care of some hail damage we found when we brought the car home. Recommend highly!

Doug was absolutely the best! He made the whole experience easy and the facility is great!

Always been a reliable dealer. Recently brought in my 2019 Atlas to address an issue with my car play and Stephen immediately jumped in my car found the problem and resolved it in minutes saving me a bunch of time of and trouble. That goes a long way!